Privacy Policy

Energy Access, Incorporated ("Energy Access," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (energyaccess.com) or interact with our services.

We may collect information you voluntarily provide when you use our website, including: contact information (name, email address, phone number, company name, job title) submitted through our Contact Us form, Request a Quote form, or other inquiry methods; technical project details you share when requesting a quote, such as product requirements, specifications, and application descriptions; and communication records when you correspond with us via email, phone, or our website forms.

When you visit our website, we may automatically collect certain information, including: your IP address, browser type and version, operating system, and device information; pages visited, time spent on pages, and navigation patterns; referring website addresses; and cookies and similar tracking technologies (see Section 7 below).

We use the information we collect to: respond to your inquiries and provide customer support; prepare and deliver product quotes and proposals; process orders and fulfill contractual obligations; send relevant product information, technical updates, and company news (with your consent); improve our website, products, and services; comply with legal obligations and enforce our terms; and protect against fraudulent or unauthorized activity.

We do not sell, trade, or rent your personal information to third parties. We may share your information with: trusted service providers who assist us in operating our website and conducting our business (e.g., email service providers, CRM systems, analytics platforms), subject to confidentiality agreements; business partners when necessary to fulfill your product or service requests; and legal authorities when required by law, court order, or to protect our rights, property, or safety.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features on our website. We may use third-party analytics services (such as Google Analytics) that use cookies to collect anonymous usage data.

Our website may contain links to third-party websites, including social media platforms, mapping services, and industry resources. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any website you visit through links on our site.

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete your data; the right to withdraw consent for data processing; the right to opt out of marketing communications; and the right to request information about how your data is used. To exercise any of these rights, please contact us using the information provided below.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: Energy Access, Incorporated, 5595 W 74th Street, Indianapolis, IN 46268. Phone: +1-317-496-8044. Email: sales@energyaccess.com.